Frequently Asked Questions

Everything you need to know about your Knotty experience.

What is the typical shipping time for Knotty orders?

We process orders within 1-2 business days. Standard shipping usually takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on your location.

How can I track my package?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.

What materials are used in Knotty apparel?

We pride ourselves on quality and sustainability. Our collections primarily use premium organic cotton, recycled polyester, and ethically sourced blends designed for durability and comfort.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.

How do I ensure I choose the right size?

Each product page features a detailed size guide. We recommend measuring your favorite similar garment and comparing it to our charts for the most accurate fit.